TERMS AND CONDITIONS

Welcome to Redefine Health and Wellness. These Terms and Conditions govern your use of our website and services. By accessing our website, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our site.

Use of Website

You agree to use our website and services only for lawful purposes. You must not:

  • Engage in any activity that disrupts or interferes with the website's functionality.

  • Use our content for commercial purposes without written consent.

  • Attempt to gain unauthorised access to our systems or user data.

Services Provided

Redefine Health and Wellness offers holistic health consultations, educational content, and wellness-related services. These services are for informational and educational purposes only and are not a substitute for professional medical advice. Always consult a qualified healthcare provider regarding any medical concerns.

Appointment Bookings & Payments

  • Appointments can be scheduled through our website and through our client management platform, Cliniko.

  • Payment is required at the time of booking unless otherwise specified.

  • We use third-party payment processors, such as Stripe, to handle transactions securely.

Cancellations & Refunds

  • Cancellations must be made at least 24 hours before your scheduled appointment to receive a full refund.

  • Late cancellations or no-shows may not be eligible for a refund.

  • Refunds for digital products, courses, or e-books are only provided in cases of technical issues or errors on our part.

Privacy & Data Protection

We take your privacy seriously. Our Privacy Policy outlines how we collect, store, and use personal data. By using our website, you agree to our data handling practices as described in our Privacy Policy.

Intellectual Property

  • All content on this website, including text, images, logos, and digital materials, is the property of Redefine Health and Wellness and is protected under copyright law.

  • Users may not reproduce, distribute, or modify any content without prior written permission.

Disclaimers & Limitation of Liability

  • Our website and services are provided "as is" without any warranties, express or implied.

  • We do not guarantee specific health outcomes from using our services.

  • To the fullest extent permitted by law, we disclaim liability for any damages or losses resulting from website use, service interruptions, or reliance on information provided.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. We do not endorse or take responsibility for external content or privacy practices.

Amendments to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Redefine Health and Wellness
Email: info@redefinehealth.com.au

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Updated: March 2025